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Interserve wins £90m Department for Transport FM contract

Interserve, the international support services and construction group, has won a new five-year contract worth £90m to provide total facilities management services for the Department for Transport (DfT).

Interserve will deliver a wide range of services including, engineering, cleaning, security, reception, landscaping and ground maintenance, helpdesk, porterage, mail room, and catering at over 1,100 buildings across the whole of the UK.

The contract covers facilities at 11 departments – the DfT and nine of its agencies, plus the Environment Agency. These include services to DfT’s headquarters building in London, Driver & Vehicle Standards Agency (DVSA), Maritime & Coastguard Agency (MCA), British Transport Police (BTP), Highways England (HE), Air Accident Investigation Branch (AAIB), HS2 Ltd, Government Car Service (GCS), Rail Accident Investigation Branch (RAIB), and the Vehicle Certification Agency (VCA) plus the Environment Agency (EA). It is the first time all 11 departments’ facilities management services will be handled by a single provider.

The contract marks a new chapter in Interserve’s longstanding relationship with DfT, and will see the introduction of integrated working practices designed to drive further operational efficiency across the estate.

Debbie White, Interserve’s chief executive, said: “Over the years we have developed a great relationship with DfT and have gained a valuable insight into its needs. Our deep understanding of service delivery in the public sector has enabled us to offer service solutions across several departments. We are looking forward to building on this relationship, bringing in new technologies to improve operational efficiency and supporting our public sector colleagues to deliver excellent services, which offer value for money to the taxpayer.”

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