My Twitter Feed

May 27, 2018

Latest:

Success for Woodlodge at RHS Chelsea Flower Show -

Sunday, May 27, 2018

Business rates success for growers -

Sunday, May 27, 2018

Covent Garden blooms for Chelsea Fringe -

Saturday, May 26, 2018

American Hardwood Export Council and Waugh Thistleton Architects collaborate with ARUP on landmark pavilion -

Friday, May 25, 2018

Summer celebration of art, creativity and imagination at Borde Hill Garden -

Friday, May 25, 2018

Special RHS Chelsea award winners revealed -

Friday, May 25, 2018

Stihl expands Viking range of petrol mowers -

Friday, May 25, 2018

Celebrating the benefits of plants with The Great Escape industry exhibit -

Thursday, May 24, 2018

Plant of the Year and Product of the Year revealed at RHS Chelsea -

Thursday, May 24, 2018

HTA makes two big appointments -

Thursday, May 24, 2018

Timotay Landscapes shortlisted for APL Avenue Show Garden competition -

Thursday, May 24, 2018

Love Your Garden: NHS Special -

Thursday, May 24, 2018

Alan Titchmarsh presents Griffin Glasshouses’ donation to the National Garden Scheme -

Thursday, May 24, 2018

Capel Manor’s ’50 Shades of Gold’ garden wins Gold at RHS Chelsea Flower Show -

Wednesday, May 23, 2018

Bernhard’s Nurseries enjoy success at Chelsea Flower Show -

Wednesday, May 23, 2018

Countrywide Grounds landscapes new garden to provide respite for patients at Alderney Hospital -

Wednesday, May 23, 2018

The Myeloma UK Garden by John Everiss wins Silver-Gilt at RHS Chelsea 2018 -

Wednesday, May 23, 2018

The Lemon Tree Trust Refugee Garden wins Silver-Gilt at Chelsea -

Wednesday, May 23, 2018

Hat trick of awards for Landform Consultants at RHS Chelsea Flower Show 2018 -

Tuesday, May 22, 2018

10 design trends at the RHS Chelsea Flower Show from SGD members -

Tuesday, May 22, 2018

Millboard

Mitie’s Tim Howell discusses how technological advances benefit the industry

Landscaping hasn’t changed significantly since the days of Capability Brown, inasmuch as it’s still people using tools and materials to build, manage and develop the green environment. Our industry is not usually considered hi-tech or highly innovative and, while the horses and scythes of the 18th century have been replaced by tractors and mowers, it’s not apparent that
the industry has embraced high levels of technology – it’s still people using tools and equipment, right?

Perhaps that’s the view that many people have of us – the cloth-capped gardener pushing a rickety mower – but if you look under the skin of what we do, there is indeed a very high level of innovation. The machinery we use has become cleaner, more efficient, safer and more reliable. A modern commercial mower now has many of the features you’d expect to find on a high-spec car.
The chemicals and pesticides we use are safer and more effective than they have ever been before and, as technology improves, we can see even greater advances ahead.

However, where we’ve seen the biggest leaps forward in recent years is not in equipment or materials, but in the way we communicate. Like it or not, we live in a world that relies on instant data and statistics, creating information that allows us to make decisions, focus our investment, fine-tune our thought processes and evolve the way we do things. We shouldn’t be surprised if our customers also want to know what we as an industry are up to, so that they too can make strategic decisions on how they manage and develop their properties, and how they make their work spaces more attractive and healthy for employees.

At Mitie, we recognise our customer’s desire for live management information early, and we’ve set out to have market-leading technology throughout the business. We give our customers live and transparent data on what we’re doing for them, and what we plan to do for them. There’s obviously a considerable cost to this and we’ve invested heavily, not only in designing and maintaining the software, but also in providing suitable hardware to all of our people. This is no mean feat for a business that employs nearly 900 frontline gardeners.

The benefits? Our customers can see what we’re up to and can better understand the real costs involved in delivering our services. Our managers have all the data at their fingertips, which allows them to make immediate decisions to improve efficiency or quality. And, crucially, we’re safer; satellite tracking means that we know where everyone is and can make sure that they stay safe.

While we might have expected our people to be resistant to technology, particularly when it pinpoints what they’re up to, nothing could be further from the truth. People embrace new technology, and it has changed the way we all feel about what we do. It’s brought us closer together, both as a business and with our customers. At Mitie, we are gatekeepers for the gigabytes of data generated every second across the thousands of sites we manage. We’re in a unique position to see how employees and visitors interact in the workspace, and through data analytics we provide insight that can transform ordinary workplaces into brilliant, inspirational ones.

The future is now. The data revolution is happening. Our workforce and customers are demanding, tech-savvy and data hungry. Don’t avoid it, join in – drive innovative change in the way our industry presents itself, and we’ll increase its value and worth. That will benefit all of us.

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