Melissa Morton celebrates HOUZZ “Best Customer Service” Award
Melissa Morton Garden Design, Ilkley, West Yorkshire has won a HOUZZ “Best of Customer Service” award for 2017. This badge rates the business at the highest level for client satisfaction by the HOUZZ community. HOUZZ is the leading platform for home renovation and design. The HOUZZ community consists of more than 40 million monthly unique global users.
The Best of HOUZZ is awarded annually in three categories. These badges help homeowners identify popular and top rated home professionals on HOUZZ. Customer Service awards are based on several factors, including the number and quality of client reviews for a professional service.
“I’m so proud to receive this award”, says Morton. “It recognises my commitment to my clients, providing the best service for them. I have been fortunate to have had the opportunity to work on some fantastic projects, working with clients wishing to create their dream garden.”
“In particular I’d like to thank the clients who have taken the time to write and submit a review as I appreciate the time taken out of their busy lives to write feedback which is constructive and meaningful. As a small business owner this is vital to help improve my services.”
“My ‘One-off Consultations’ have been particularly appreciated and valued. They have developed as a direct result of customer feedback. Tailored for people who wish to transform or adapt their garden themselves but don’t know where to start, they offer great value. I try to share as much as I can during the brainstorming session with the home owner.”
E. Gordon comments: “Melissa is extremely knowledgeable, a great teacher and very good fun! At the end of the 2 hours I felt totally inspired about the future of what is essentially quite a small and uninspiring space.”
“Melissa was a pleasure to deal with and made the process of transforming our garden a really enjoyable process. With Melissa’s help, I learnt that I have strong preferences, and my choices were translated into a beautiful and elegant garden which is perfectly suited to the site and to our lifestyle.”
Morton continues: “There are a lot of people out there who want to transform or adapt their garden themselves. They have a lot of ideas but don’t know where to start, how best to phase changes or perhaps need a little direction. I try to leave clients with some inspiration and 2-3 things to focus on to enhance their garden in their own time.”
“The Flash Planting Design was developed for a client who wanted to rejuvenate their borders in time for a June garden party. It worked really well, so is now offered as a new service.”
“This HOUZZ award has been a great start to the year, and I’m excited what 2017 will bring. I’d like to let readers know about a promotional discount for my One-off Consultations during February and March – a great way to kick start any changes this year.”