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April 24, 2018

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Brewin Dolphin Installation takes visitors back in time at RHS Chatsworth Flower Show -

Tuesday, April 24, 2018

Hard Landscaping features on Trailfinders South African Wine Estate Garden -

Monday, April 23, 2018

New Lifestyle Gardens revealed for RHS Hampton Court Palace Flower Show 2018 -

Monday, April 23, 2018

National Children’s Gardening Week -

Monday, April 23, 2018

BALI announces GDPR Awareness Day for members -

Monday, April 23, 2018

GreenBlue Urban announce new Tree Grille -

Monday, April 23, 2018

The Chelsea Fringe – One month to go -

Saturday, April 21, 2018

Ahead of ‘Hens & Garden’s, horticulturist advocates keeping rarer breeds  -

Friday, April 20, 2018

BALI CEO supports Scottish Horticulture Action Plan -

Friday, April 20, 2018

Green-tech launches new spring catalogue -

Friday, April 20, 2018

The numbers behind an award-winning Chelsea Flower Show garden -

Thursday, April 19, 2018

Is the gender pay gap an issue within landscaping? -

Thursday, April 19, 2018

Outdoor Creations continues growth -

Thursday, April 19, 2018

The chainsaw of the future -

Thursday, April 19, 2018

University College Dublin’s Future Campus International Design Competition shortlist announced -

Thursday, April 19, 2018

Celebrate Life without Walls at RHS Chelsea 2018 -

Wednesday, April 18, 2018

The Great Escape industry exhibit at RHS Chelsea Flower Show -

Wednesday, April 18, 2018

Gillespies to put ‘the Garden’ into Ebbsfleet Garden City -

Wednesday, April 18, 2018

First look at Macmillan’s RHS Chatsworth Legacy Garden -

Wednesday, April 18, 2018

Capel Manor College scoops Best in Show at Ascot Spring Garden Show -

Tuesday, April 17, 2018

Harrowden Turf

Kubota UK appoints Carousel as sole dealer distribution partner

carousel

Kubota UK has announced the appointment of leading European service-logistics specialist, Carousel, as its sole distribution partner, fulfilling all spare part requirements for its extensive dealer network, as well as optimising the manufacturer’s logistics services in support of enhanced customer satisfaction and long-term business growth.

Effective immediately, Carousel will oversee all Kubota UK and European dealer deliveries, collections and returns. Kubota’s network currently consists of more than 200 dealers across Europe, including key service areas in the UK, Ireland, France and Germany.

As part of the solution deployment, Carousel will work in collaboration with Kubota’s UK warehouse partner Unipart Logistics, operating from its central hub in Birmingham. Kubota’s dealer network will benefit from an enhanced delivery service for replacement parts, a self-service booking portal, as well as greater visibility over shipments, all of which will significantly improve customer experience.

Mike Ardolino, business development manager (Parts) at Kubota UK, said: “Service excellence is the life blood of the Kubota business and the fact that Carousel mirrors this in its own customer-first ethos was of vital importance when making this business decision. Our partnership with Carousel will not only help us increase our service levels even further, but also helps us achieve new standards of customer aftercare.

“Carousel’s innovative solutions bring our customers a seamless order and delivery process, plus complete visibility and control over their fast and slow-moving parts. Furthermore, with Carousel’s extensive expertise in delivering service-led logistics, we can now grow the business at pace with the confidence that we can consistently deliver the service our customers have come to expect from the Kubota brand.”

Morton Griffiths, UK managing director at Carousel, said: “For organisations like Kubota with complex delivery requirements, the logistics process offers one of the best opportunities to impact customer experience directly. By combining technology, efficient processes, industry relationships and service excellence, we are well placed to support Kubota in improving its customer satisfaction and carve out an even greater competitive advantage within their market.

“Using our own technology solutions, we are able to help Kubota take its customer experience to the next level, whilst also bringing significant efficiency gains across all areas of its operation. It’s a step-change that will allow Kubota to meet the changing needs of its aftermarket, while also supporting its on-going ambitious growth plans.”

For more information on Kubota and its range of parts and aftersales solutions, visit www.kubota.co.uk or call 01844 268000.

For more information on Carousel and its specialist spare part and service logistics solutions, visit www.carousel.eu.

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